Profile
“Being true to who we are is key; we are purely a referral-based business. There is zero marketing or advertising”
Adam Rakowski,
Ortus Financial
Mark Lange is the chief middle market executive at Arch Insurance North America, a role he transitioned into in April 2024 after serving as the company’s chief strategy officer. In his current position, he is responsible for driving the development and growth of Arch’s middle market property and casualty (P&C) platform across North America. He has been with Arch since 2015, initially joining as senior vice president of the P&C Programs business, and has also led the strategy and distribution team for Arch Insurance North America.
With over 25 years of experience in the financial services industry, Lange has built a diverse and accomplished career. Before joining Arch, he served as vice president at Dowling Capital Partners, a private equity firm focused on the insurance sector. He has also held various leadership roles at The Hartford Financial Services Group and worked at Deloitte, further honing his expertise in strategy, finance, and insurance.
Lange earned his BS in Accountancy from Miami University in Oxford, Ohio and his MBA from Duke University, laying the foundation for his successful career in the industry.
901 Main Street, Suite 3650, Dallas, TX 75202
972 439 9477
mlange@archinsurance.com
linkedin.com/in/mark-lange-1268719
insurance.archgroup.com
Mark Lange
Chief Middle Market Executive, Arch Insurance North America
Arch Insurance
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“You can’t control the outcome, but you can always control what version of you turns up every day”
Adam Rakowski,
Ortus Financial
1995
2015
2018
2022
2024
Began insurance career at The Hartford, where he spent his last five years as Vice President of Select Customer, Hartford Insurance Group
1995
Joined Arch Insurance as Senior Vice President, P&C Programs at Arch Insurance
2015
Promoted to Executive Vice President, Strategy and Distribution at Arch Insurance
2018
Promoted to Chief Strategy Officer at Arch Insurance
2022
Promoted to Chief Middle Market Executive, where he led Arch Insurance’s successful acquisition of Allianz’s US MidCorp and Entertainment divisions
2024
Milestones
Milestones
ELITE WOMEN 2024 JUDGE
“You can’t control the outcome, but you can always control what version of you turns up every day,” he says.
While at the helm of a rapidly growing business and a family that includes two young children at home, Rakowski has learned to manage what he calls a “never-ending list of commitments” that consists of a new team member each month, a new interstate office and two to three new referral partners monthly.
“Our business is a human business, so investing genuine time in every person can be draining on a personal level. Balancing it all is a challenge,” he says. “Simply put, do what you say you will do, and act at all times with honesty and integrity, being respectful and empathetic. The financial outcomes are a byproduct of the human interactions we have.”
Attracting, retaining and delivering exceptional client outcomes and service starts with a sincere interest in their journey and remaining relevant to them as their lives and needs evolve, notes Rakowski. He points out that he and his team put in most of the work upfront in building meaningful relationships, which is a testament to its 99% client retention rate.
He says, “We are clear in the types of clients we work best with and our value proposition. We also look for a cultural alignment with all of our referral partners, and we are acutely aware of our strengths and how different we are from our industry peers.”
Rakowski recently opened a Queensland business and plans a foot in every other capital city. He strives to establish the brokerage as a national business with on-the-ground representation in every state by the end of 2025.