Profile
“Being true to who we are is key; we are purely a referral-based business. There is zero marketing or advertising”
Adam Rakowski,
Ortus Financial
With over 30 years of experience in the insurance industry, Ewa Maj currently serves as Executive Vice President, Chief Operations Officer, and Head of People & Culture at Input 1, LLC. She is a visionary leader committed to operational excellence, people-centered growth, and driving long-term value through innovation. As COO of Input 1, she lead the mission to transform the insurance billing and premium financing experience. Her focus is on streamlining processes, modernizing infrastructure, and delivering forward-thinking solutions that help clients thrive in a dynamic industry. As Head of People & Culture, Ewa prides herself on creating roles that play to people’s strengths — not the other way around. She believes unlocking individual potential is key to building resilient, high-performing teams. Whether optimizing systems or shaping company culture, she brings clarity, creativity, and strategic insight to every challenge. She is passionate about leading with purpose, empowering others, and creating lasting impact.
1 Baxter Way Suite 270, Westlake Village, CA 91362
(407) 451 2812
input1@interdependence.com
linkedin.com/in/ewa-maj-b2888928
input1.com
Ewa Maj
Executive VP and COO
Input 1
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“You can’t control the outcome, but you can always control what version of you turns up every day”
Adam Rakowski,
Ortus Financial
1991–1999
1999
2000s–2010s
2023- present
1999–Present
Held multiple operations leadership roles at Atlantic Insurance Agency, Regent Premium Finance Company, Liberty Premium Acceptance Corporation, and Capital Payment Plan.
1991–1999
Joined Input 1 as VP, Consumer Operation. Expanded the scope to Commercial accounts, and assumed the COO role for the entire operations.
1999
Led major modernization initiatives across billing and premium finance servicing and Input 1, strengthening operational efficiency and compliance at scale.
2000s–2010s
Appointed Head of People & Culture in addition to her role as COO, expanding her leadership to company-wide talent development and organizational growth
2023- present
Executive VP and COO at Input 1
1999–Present
Milestones
Milestones
ELITE WOMEN 2024 JUDGE
“You can’t control the outcome, but you can always control what version of you turns up every day,” he says.
While at the helm of a rapidly growing business and a family that includes two young children at home, Rakowski has learned to manage what he calls a “never-ending list of commitments” that consists of a new team member each month, a new interstate office and two to three new referral partners monthly.
“Our business is a human business, so investing genuine time in every person can be draining on a personal level. Balancing it all is a challenge,” he says. “Simply put, do what you say you will do, and act at all times with honesty and integrity, being respectful and empathetic. The financial outcomes are a byproduct of the human interactions we have.”
Attracting, retaining and delivering exceptional client outcomes and service starts with a sincere interest in their journey and remaining relevant to them as their lives and needs evolve, notes Rakowski. He points out that he and his team put in most of the work upfront in building meaningful relationships, which is a testament to its 99% client retention rate.
He says, “We are clear in the types of clients we work best with and our value proposition. We also look for a cultural alignment with all of our referral partners, and we are acutely aware of our strengths and how different we are from our industry peers.”
Rakowski recently opened a Queensland business and plans a foot in every other capital city. He strives to establish the brokerage as a national business with on-the-ground representation in every state by the end of 2025.