Headquarters:

2005 Market St, Ste 1200, Philadelphia, PA 19103

Year founded:

1895

Number of employees:

170

Phone:

800 752 1895

Email:

info@plmins.com

Website:

plmins.com

LinkedIn:

linkedin.com/company/pennsylvania-lumbermens

“We maintain several cross-company employee networks allowing staff to connect and learn from each other, fostering our inclusive culture and celebrating the diversity within our business”

Marcella McLean, Arch Insurance International

PENNSYLVANIA LUMBERMENS MUTUAL INSURANCE COMPANY

John K. Smith

President and Chief Executive Officer

Stephan D. Firko

Senior Vice President – Business Development, Loss Control and Customer Service

Richard A. Hall

Senior Vice President – Underwriting

Leadership

John K. Smith is the president and CEO of PLM. With more than 40 years in the insurance business, he has served on the boards of directors of both PLM and Indiana Lumbermens Mutual Insurance Company since the companies became affiliated in 2013. He was a property underwriter at Aetna Casualty, a branch manager at CNA, and the northeast regional vice president at General Accident. Since joining PLM in 1998, Smith has helped grow the company from a tertiary regional player in the “wood” niche to the market leader in this segment.

President and Chief Executive Officer

John K. Smith

Stephan D. Firko is the SVP of business development, loss control and customer service at PLM. With more than 35 years of experience in the insurance business, he has held various management and professional-level positions with major multinational insurance companies in marketing, sales, business development and finance prior to joining PLM. Since joining PLM in 2003, Firko has held leadership positions in several areas within the company, including field operations, marketing, loss control, customer service, underwriting, accounting and claims.

Senior Vice President – Business Development, Loss Control and Customer Service

Stephan D. Firko

Richard A. Hall is the SVP of underwriting at PLM. He has over 40 years of experience in the insurance industry, 20 of which are with PLM. He is a well-rounded underwriting executive with a diversified management background dating back to 1980 with The Insurance Company of North America. Hall has held leadership positions with several national carriers in both field and home office roles. He led the manufacturing segment nationally for carriers such as CIGNA, Reliance, and USF&G. He has held home office management positions in product development and filing and regulation.

Senior Vice President – Underwriting

Richard A. Hall

“We maintain several cross-company employee networks allowing staff to connect and learn from each other, fostering our inclusive culture and celebrating the diversity within our business”

Marcella McLean, Arch Insurance International

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Marcella McLean, Arch Insurance International

“We maintain several cross-company employee networks allowing staff to connect and learn from each other, fostering our inclusive culture and celebrating the diversity within our business”

Marcella McLean, Arch Insurance International

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John Kennealy

Vice President – Claims

John Kennealy is the VP of claims at PLM. He has 38 years of experience in the insurance industry, working for insurers such as Allstate, Chubb and CNA in positions of increasing responsibility. He also has his ARM designation and has taught risk financing for the Insurance Society of Philadelphia for many years. He is currently working to complete his CPCU designation. Since joining PLM in 2019, Kennealy has presented on several industry webinars and has revamped PLM’s Claim Handling Guidelines. He has also utilized new technology to better control claim costs, such as the InsurTech SnapSheet for loss estimation.

Vice President – Claims

John Kennealy

Lindsey DiGangi

Assistant VP – Marketing

Lindsey DiGangi is Assistant VP of Marketing at PLM. She has nine years of insurance experience working at PLM holding various roles across the organization. Lindsey has participated in all merger and acquisition activity, starting with the affiliation of longtime competitor, ILM, and including multiple book rolls. Most recently, she led the purchase of AmTrust North America’s $40M Lumber Program, PLM’s largest deal to date. In her current role, she is modernizing PLM’s marketing efforts to meet the needs of customers today and in the future. Lindsey is a champion of PLM’s ongoing Net Promoter Score (NPS) efforts.

Assistant VP – Marketing

Lindsey DiGangi

The lumber industry has been a staple of the American economy for centuries. The industry started with small lumberyards hand processing logs and products and has since developed into a business driven by technology, automation, log scanning and more. For the past 128 years, as the industry has grown, Pennsylvania Lumbermens Mutual Insurance Company (PLM) has been a valued resource for the lumber and woodworking businesses it serves, providing them with essential insurance coverage and risk mitigation advice to protect their operations. More than a century later, PLM continues to play an integral role in the lumber industry. In fact, it is now the last standing lumber mutual, protecting more than 5,000 businesses nationwide with property, general liability, inland marine, business automobile, commercial excess liability, equipment breakdown, cyber liability, and employment practices liability coverages. With its dedicated staff of close to 170 employees, PLM continues to serve the lumber and wood products industries based on its guiding principles. While other companies have come and gone, PLM has maintained its commitment to providing its customers with a stable marketplace, industry-specific resources and quality products and services to serve the unique needs of America’s wood businesses.

Marcella McLean, Arch Insurance International

Jaime Almazan, ChFC, CLU, CPCU

Senior Agent

Cheryl Forman

Senior Agent

Scott Crozier

Vice President, Product

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Jaime Almazan, ChFC, CLU, CPCU, senior agent at RIGHTSURE, has been in the insurance industry for 32 years. He has worked in many facets of the insurance industry. He retired from a “large name brand” insurance company. Knowing that he wanted to continue to work, he joined RIGHTSURE in 2017 as an independent agent. Almazan’s area of expertise is in the commercial arena, but she has created a good business catering to a niche market of hard-to-place personal and commercial line clients.

Senior Agent

Jaime Almazan, ChFC, CLU, CPCU

Cheryl Forman has 20 years of insurance industry experience. She began her career at a captive agency as an agency assistant for the first five years but has been on the independent side for the last 15 years, with the last 13 years being at RIGHTSURE as a senior agent. She is licensed in all lines, from personal and commercial to life and health. Forman attended Pima College and Northern Arizona University, where she earned a degree in business management.

Senior Agent

Cheryl Forman

Scott Crozier, who joined Orion180 in January 2023, brings a strong passion for leadership and service to his role. With more than 25 years of experience in property and casualty insurance operations, he has expertise with national, regional, and Florida-specific insurers. Crozier held leadership positions in underwriting, customer experience, product development, and sales. He holds a BA in History from Rhode Island College and esteemed designations such as CPCU, AIC, and API. Crozier’s dedication to service extends beyond insurance; he’s a former U.S. Army Infantryman and officer. As the operations officer for a 3,500-Soldier Infantry Brigade Combat Team, he served in the Florida Army National Guard. With extensive experience, leadership capabilities, and a commitment to service, Crozier contributes to Orion180’s growth and success.

Vice President, Product

Scott Crozier

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

Sarah M Stewart

Associate Vice President, Leasing and Call Centre Operations

Karen Bannister, CM

Vice President, Marketing

Dave Longbottom

Chief Technology Officer

Alex Ventura

Head of Marketing

Damian Palovick

Senior Vice President of Underwriting AXA XL – Delegated Authority Programs, North America

Dr. Mary Lavoie

Head of Risk Management and Senior Vice President AXA XL – Delegated Authority Programs, North America

Mark Bernacki

Chief Underwriting Officer

Ryan Armijo

Chief Operating Officer, Underwriting Division

Bob Petrilli

President, Underwriting Division

Arch provides underwriting solutions across a diverse and growing portfolio of more than 20 business classes, spanning multiple platforms in the London company market, the Lloyd’s market, the UK regional market as well as markets in Australia, Bermuda, and the EU. Through their Lloyd’s and London company market platforms, Arch provides customised solutions and high levels of capacity across multiple (re)insurance classes. Arch’s UK Regional division, launched in 2018, offers specialised insurance solutions for a wide range of businesses, from 11 locations across the country. The past few years have been transformational for Arch Insurance International. Since 2019 the company has more than trebled in size in terms of GWP, and this growth has been seen across all territorial platforms. In 2021 Arch launched its new brand promise, Pursuing Better Together, encapsulating an approach to doing business based on collaboration, responsiveness, and a genuine commitment to continually raising the bar. Arch has a clearly defined three-year plan that is underpinned by more than 100 objectives.

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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors. “We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”