Headquarters:
2850 Golf Road, Rolling Meadows, IL 60008
Year founded:
1997
Number of employees:
3,000
Phone:
866 595 8413
Email:
Contact_Us@RPSins.com
Website:
rpsins.com
LinkedIn:
linkedin.com/company/risk-placement-services-inc
“Our growth mindset ensures that all strategic initiatives are aligned to the single objective and are prioritized accordingly”
Kevin Doyle,
Risk Placement Services
Kevin Doyle
Chief Executive Officer
Katie Rossbach
Chief Financial Officer
Sean Glennon
Vice President, Human Resources
Leadership
Kevin Doyle brings 15+ years of strategic planning, consistent delivery of business results, and employee engagement to his role as CEO of Risk Placement Services. He joined RPS in 2018 as vice president of the Western region and Chicago P&C operations. Within five years under his leadership, the Western region doubled in size, driving innovation and continuing to enhance the RPS culture.
Doyle has deep expertise across a broad range of specialty businesses in the E&S sector, alternative risk, and programs space. He holds a bachelor’s degree from the University of Kansas and a CLCS designation.
Chief Executive Officer
Kevin Doyle
Katie Rossbach serves as chief financial officer at Risk Placement Services, where she partners with executive and field leadership to drive and influence strategy and results. She holds an MBA from DePaul University, a BS in Finance and Insurance from Illinois State University, and her CPCU designation. In 2022, Business Insurance named her one of its 40 US Women to Watch.
Chief Financial Officer
Katie Rossbach
Sean Glennon leads all aspects of Risk Placement Services’ talent agenda, including people strategy, learning and development, recruiting, compensation, employee relations, and M&A. Throughout his career, Sean has worked across various industries including insurance, energy, pharmaceuticals, and real estate, and in numerous geographies, both domestic and international. He holds a master’s degree in human resources and industrial relations and a bachelor’s degree in psychology, both from the University of Illinois at Urbana-Champaign.
Vice President, Human Resources
Sean Glennon
“Our growth mindset ensures that all strategic initiatives are aligned to the single objective and are prioritized accordingly”
Kevin Doyle,
Risk Placement Services
Leadership
“Our growth mindset ensures that all strategic initiatives are aligned to the single objective and are prioritized accordingly”
Kevin Doyle,
Risk Placement Services
Leadership
Adam Mazan
President
Adam Mazan serves as president of Risk Placement Services, with responsibility over the strategic direction of the firm’s revenue-generating operations across its binding, brokerage, and program administration divisions. Prior to joining RPS, he served as vice president for RPS’s Pacific-West region. Under his leadership, the region achieved significant growth, recruited and developed top performers, and increased client engagement.
Mazan graduated from the University of Wisconsin-Madison. He is an active committee member of the Wholesale & Specialty Insurance Association, serving on the internship committee and is heavily involved in early talent development.
President
Adam Mazan
Christy Hogan Hutchinson
Vice President, Marketing
Christy Hutchinson serves as vice president, marketing, at Risk Placement Services, where she is responsible for advancing business priorities through strategic and creative marketing programs that position the brand in the marketplace, drive client engagement, and generate demand for RPS products and services. Her extensive leadership experience includes roles at prominent marketing firms, where she worked across a range of industries including healthcare, pharmaceuticals and Fortune 500 insurance companies. She is a graduate of Michigan State University.
Vice President, Marketing
Christy Hogan Hutchinson
Risk Placement Services is a leading partner for independent agents and brokers to help individuals across the US obtain the correct insurance coverage. More than 25,000 independent agents and brokers place their trust in RPS to help them deliver for their clients.
The RPS team of more than 3,500 professionals are recognized for their expertise and industry knowledge, and also for their approachability and passion for their work.
Led by chief executive Kevin Doyle, the firm’s leadership team is comprised of a diverse group of professionals who have an entrepreneurial spirit and who work together by being aligned to the growth mindset that has always helped RPS stand apart.
“It’s this growth mindset that ensures that all strategic initiatives are aligned to the single objective and are prioritized accordingly,” explains Doyle. “Our associates are prioritized as our number one audience for engagement and support. If we focus on our talent, then we know our clients will feel the RPS difference and make RPS their partner of choice.”
One of the critical factors in the success of RPS is its talent strategy, where initiatives are aligned to engage, recruit, and develop talent at all stages of an employee’s career. The firm has built on the success of its robust college intern and early talent program by creating coaching and mentoring relationships and is expanding its recruitment efforts to build on successful diversity and inclusion programs.
Christopher Welty, PHR, SHRM-CP
Chief Human Resources Officer
Andrew Grim
Executive Director of Specialty, National Casualty Practice Leader
Nealy Farshadi
Principal, Strategic Client Relations
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Christopher Welty joined Brown & Riding in 2007 as an HR assistant and swiftly advanced within the company. His dedication and talent led to a series of promotions, culminating in his appointment as the firm’s CHRO in 2019.
During his tenure, Welty has seen B&R more than quadruple in growth. He helped successfully integrate the company through two mergers and has been a strong advocate for many of the company’s important benefit plan enhancements. He excels at collaboration and has been a key contributor in establishing and promoting the company’s culture and offering programs and opportunities to help employees.
Chief Human Resources Officer
Christopher Welty, PHR, SHRM-CP
Andrew Grim is Brown & Riding’s executive director of specialty and works with the Executive Leadership Team and Practice Group Leaders to promote marketing uniformity, streamline recruiting efforts, and manage specialty formation and development. He is also tasked with spearheading innovative strategies for the firm’s industry and specialty practice areas.
Grim also serves as B&R’s National Casualty Practice Leader, a position he has held since 2021, overseeing the practice group’s continued growth and marketplace reputation. He has been a member of WSIA’s Membership & Ethics Committee since 2018 and is also an IICF Southeast Division Board Member.
Executive Director of Specialty, National Casualty Practice Leader
Andrew Grim
Nealy Farshadi is instrumental in helping strengthen and grow Brown & Riding’s client relationships. She maintains and improves quality procedures, oversees B&R’s ISO certification, and manages the firm’s client feedback program. Her contributions enable the executive management team to act on client input effectively. As a result, B&R’s client feedback scores greatly exceed the average and continue to improve each year.
Farshadi also supports and furthers the growth of B&R and its employees by contributing to professional development within the organization and being a resource to staff.
Principal, Strategic Client Relations
Nealy Farshadi
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Dave Longbottom
Chief Technology Officer
Alex Ventura
Head of Marketing
Damian Palovick
Senior Vice President of Underwriting
AXA XL – Delegated Authority Programs, North America
Dr. Mary Lavoie
Head of Risk Management and Senior Vice President
AXA XL – Delegated Authority Programs, North America
Mark Bernacki
Chief Underwriting Officer
Ryan Armijo
Chief Operating Officer, Underwriting Division
Bob Petrilli
President, Underwriting Division
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RISK PLACEMENT SERVICES
SPECIAL REPORT
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Medal
Small business
Brokers’ Pick – Professional liability
Broker's Pick – Personal Accident and Illness Insurance
Turnaround time – claims
BDM support
Broker communication, training and development
Overall service level
BDM support
BDM support
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
“We value technical expertise, fact-based and data-driven analysis, communication, and collaboration”
Francine Minervini,
Arch Insurance
“We value technical expertise, fact-based and data-driven analysis, communication, and collaboration”
Francine Minervini,
Arch Insurance
“We foster an environment that embraces the diverse talents, perspectives, and ideas of all employees, enabling everyone to reach their fullest potential”
Sean Glennon,
Risk Placement Services
property and casualty
employee benefits
personal risk
program and retirement
Headquartered in Valhalla, NY, USI connects over 10,000 industry-leading professionals from approximately 200 offices to serve clients’ local, national, and international needs.
USI has become a premier insurance brokerage and consulting firm by leveraging the USI ONE Advantage, an interactive platform that integrates proprietary and innovative client solutions, networked local resources, and enterprise-wide collaboration to deliver customized results with positive, bottom-line impact.
With a long history of deep and continuing investment in local communities, USI attracts best-in-class industry talent.
To learn more about USI or to view available career opportunities, visit usi.com.
technical excellence
portfolio management
data analytics
focusing on communication
collaboration
These factors are actively and routinely reaffirmed by senior vice president and chief technical claims officer Francine Minervini.
She says, “We value technical expertise, fact-based and data-driven analysis, communication, and collaboration. Our process incorporates communication throughout the life of the claim and encourages communication with insureds, brokers, claims management, and our underwriters and actuaries.”
Eager to develop and become better, Arch has a raft of future plans to boost its offerings amid the rapid pace of technological change.
“We are in the midst of a system transformation that will modernize our claims system; we are also working with Strategic Analytics to introduce AI into the claims mail process,” shares Shiva Altadonna, senior vice president, claims shared services. “As a starting point, it will allow us to identify and route First Notice of Loss even faster to our claims professionals for handling and give quicker peace of mind to our customers that we are fanatical about responsiveness.”
“It’s our willingness to consider unique circumstances and offer innovative solutions where other carriers may not,” says Christine Schneider, senior vice president, casualty claims. “Also, strategically executing on opportunities based on market conditions has continuously supported Arch’s growth.”
Leadership encourages all segments of the business to be bold, take calculated risks, celebrate accomplishments, and learn from mistakes. The focus is placed on the goals of each initiative, along with the necessary specific strategies.
A key factor in Arch’s success has been the implementation of a new claims system that interlinks with the firm’s ‘North Star’ of placing employees in a position where they can add value on a daily basis.
Senior vice president, financial and specialty claims Brian Kristiansen says, “We segment claims by line of business and hire employees with experience in those lines. We provide them with additional training and mentoring to ensure the continued development of expertise in those lines.”
Another driver of Arch’s market-leading performance is its investment in data analytics and data transformation, increasing its ability to utilize business intelligence to improve product offerings and the abilities of its claims department, with a strong emphasis on claims handling and claims excellence.
In addition, the firm continuously seeks feedback from the broker community on any areas where they would like to see potential improvement, particularly in claims service. Arch Claims specifically has done considerable work around communication with brokers over the past year, including an extensive survey to solicit feedback on the claims experience.
Schneider says, “Through their commentary, we strive to be able to build even more trusting, respectful, and responsive relationships with all of our partners.”
The claims department underscores the importance of:
Sean Glennon, vice president for HR, says, “Our new learning and development programs will increase a person’s ability to grow their career and expand their experiences beyond just one area or function. RPS is committed to driving an inclusive workplace for the benefit of our clients, employees, and the communities in which we live and work. We foster an environment that embraces the diverse talents, perspectives, and ideas of all employees, enabling everyone to reach their fullest potential.”
As part of these efforts, RPS launched a comprehensive SkillsHub, which created learning paths aligned to career growth for the broad variety of positions within the firm.
“We foster an environment that embraces the diverse talents, perspectives, and ideas of all employees, enabling everyone to reach their fullest potential”
Sean Glennon,
Risk Placement Services
RPS also ensures there is deep collaboration across product lines and business divisions via employee digital and data tools, and encourages these efforts with internal rewards and recognition.
“The creativity and collaboration that is core to our culture comes through in the quality insurance solutions we are able to build for our clients,” adds Adam Mazan, president. “We invest in growing and training all of our employees, starting with early talent, and up through our highly experienced employees, in an effort to set them up for success and a long career within RPS and this industry.”
Sean Glennon, vice president for HR, says, “Our new learning and development programs will increase a person’s ability to grow their career and expand their experiences beyond just one area or function. RPS is committed to driving an inclusive workplace for the benefit of our clients, employees, and the communities in which we live and work. We foster an environment that embraces the diverse talents, perspectives, and ideas of all employees, enabling everyone to reach their fullest potential.”
As part of these efforts, RPS launched a comprehensive SkillsHub, which created learning paths aligned to career growth for the broad variety of positions within the firm.
RPS also ensures there is deep collaboration across product lines and business divisions via employee digital and data tools, and encourages these efforts with internal rewards and recognition.
“The creativity and collaboration that is core to our culture comes through in the quality insurance solutions we are able to build for our clients,” adds Adam Mazan, president. “We invest in growing and training all of our employees, starting with early talent, and up through our highly experienced employees, in an effort to set them up for success and a long career within RPS and this industry.”
Sean Glennon, vice president for HR, says, “Our new learning and development programs will increase a person’s ability to grow their career and expand their experiences beyond just one area or function. RPS is committed to driving an inclusive workplace for the benefit of our clients, employees, and the communities in which we live and work. We foster an environment that embraces the diverse talents, perspectives, and ideas of all employees, enabling everyone to reach their fullest potential.”
As part of these efforts, RPS launched a comprehensive SkillsHub, which created learning paths aligned to career growth for the broad variety of positions within the firm.
“We foster an environment that embraces the diverse talents, perspectives, and ideas of all employees, enabling everyone to reach their fullest potential”
Sean Glennon,
Risk Placement Services
RPS also ensures there is deep collaboration across product lines and business divisions via employee digital and data tools, and encourages these efforts with internal rewards and recognition.
“The creativity and collaboration that is core to our culture comes through in the quality insurance solutions we are able to build for our clients,” adds Adam Mazan, president. “We invest in growing and training all of our employees, starting with early talent, and up through our highly experienced employees, in an effort to set them up for success and a long career within RPS and this industry.”