Profile
“Being true to who we are is key; we are purely a referral-based business. There is zero marketing or advertising”
Adam Rakowski,
Ortus Financial
Industry veteran Tom Levin leads CRC Chicago’s healthcare team, delivering a coverage-first, detail-driven approach to even the most complex risks. With over 15 years of experience in healthcare liability and excess and surplus lines, he combines in-depth market knowledge with a commitment to creative problem-solving.
As office president, Levin oversees CRC Chicago’s operations while continuing to specialize as a healthcare broker, helping retail agents secure tailored solutions for insureds across the full spectrum of healthcare organizations. His expertise spans hospitals, medical groups, long-term care, and allied healthcare risks.
Known for his collaborative leadership style and strategic insight, Levin is passionate about empowering agents with fast-moving, coverage-focused solutions that drive results.
Before joining CRC Group, he served as a production underwriter at General Star Management, where he focused on medical malpractice coverage for non-standard physicians and allied health professionals.
Levin is a proud graduate of Loyola University Chicago, where he earned his BBA in finance and economics.
1 N Franklin St., Suite 3500, Chicago, IL 60606
+1 312 899 7320
tlevin@crcgroup.com
linkedin.com/in/tom-levin-b152329
crcgroup.com
Tom Levin
Co-Leader, Healthcare Practice Group + Chicago Office President
CRC Group
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“You can’t control the outcome, but you can always control what version of you turns up every day”
Adam Rakowski,
Ortus Financial
2008–2010
2010–Present
2025–Present
2025–Present
2025
Production underwriter at GenStar. Began his career as a production underwriter in GenStar’s medical malpractice group, focusing on non-standard physician and allied healthcare business and developing strong technical underwriting expertise.
2008–2010
Healthcare broker at CRC Group. As a seasoned healthcare broker, delivered tailored insurance solutions for complex healthcare risks, leveraging deep market knowledge and long-standing carrier partnerships.
2010–Present
Chicago office president at CRC Group. Leads the Chicago office, driving strategic growth, strengthening client relationships, and expanding the team’s capabilities across key specialty lines.
2025–Present
SVP and senior broker, CRC Group: fulfilled a strategic leadership role in expanding the firm’s reach and delivering tailored construction insurance programs nationwide
2025–Present
Appointed national construction practice co-leader at Brown & Riding
2025
Milestones
Milestones
ELITE WOMEN 2024 JUDGE
“You can’t control the outcome, but you can always control what version of you turns up every day,” he says.
While at the helm of a rapidly growing business and a family that includes two young children at home, Rakowski has learned to manage what he calls a “never-ending list of commitments” that consists of a new team member each month, a new interstate office and two to three new referral partners monthly.
“Our business is a human business, so investing genuine time in every person can be draining on a personal level. Balancing it all is a challenge,” he says. “Simply put, do what you say you will do, and act at all times with honesty and integrity, being respectful and empathetic. The financial outcomes are a byproduct of the human interactions we have.”
Attracting, retaining and delivering exceptional client outcomes and service starts with a sincere interest in their journey and remaining relevant to them as their lives and needs evolve, notes Rakowski. He points out that he and his team put in most of the work upfront in building meaningful relationships, which is a testament to its 99% client retention rate.
He says, “We are clear in the types of clients we work best with and our value proposition. We also look for a cultural alignment with all of our referral partners, and we are acutely aware of our strengths and how different we are from our industry peers.”
Rakowski recently opened a Queensland business and plans a foot in every other capital city. He strives to establish the brokerage as a national business with on-the-ground representation in every state by the end of 2025.